Loan Servicing

SBA loans provide an opportunity for you to still meet small business customers’ needs who fall outside your credit box needs, allowing you to grow your portfolio. By choosing an established loan servicing company like Prudent Lenders, you’ll have access to our team of 200+ SBA experts dedicated to providing you with excellent customer service. We’re here as a resource to guide you and your team through each step of the SBA loan process.

When it comes to loan servicing, let us do the heavy lifting. Our team of SBA lending experts is dedicated to excellent customer service and to maintaining the highest level of SBA standards throughout the loan servicing process and beyond. As your partner in SBA lending, you’ll be able to retain a modest staff and avoid the fixed costs and ramp-up period generally required when setting up an in-house SBA department.

File Review

We’re specialists at reviewing all newly closed loans, screening for insurance coverages, lien positions, financial monitoring, and collateral inspections. We make the loan servicing process easy by coordinating with your team and the closing attorneys to clear any exceptions before moving forward with the routine servicing process.

Track Collateral

Our experienced loan servicing team ensures that all collateral is obtained and retained for the life of the loan. We also assist with any collateral enhancements that arise after the loan closes.

Due Diligence

As your loan servicing company, we make it easy for you by performing necessary due diligence such as insurance, site visits, and financial statements. Our team of SBA experts will assist with communication between you and your borrower.

Portfolio Management

Annual Loan Review

The SBA requires all loans be subject to a periodic review to ensure proper monitoring and risk management of your portfolio. On your behalf, we conduct loan reviews annually to identify and address any potential risks or trends on individual loans within your portfolio.

Fully-Funded Loan Modifications

Our experienced loan servicing team ensures all files are in compliance with the loan agreement. This requires a review of:
  • Insurance
  • Taxes
  • Payments
  • Financials

Modifications and Documentation

Before performing a modification, our team will request current documentation. This varies depending on the loan modification being requested.

Prepare Write-up

Our loan servicing team creates a write-up to summarize the modification, as well as an update on the loan file and financial analysis. The write-up also includes:
  • The loan’s current status
  • Cash flow

What’s next?

Modifications are here to help alleviate your borrower’s short term pain points. As your loan servicing company, if a modification doesn’t work, or there are adverse changes such as a business closing, our team is here to help. With top SBA experts on your side, you’ll be well prepared to offer SBA loan programs and grow your client base. Get in touch with us today, and learn how Prudent Lenders will guide you and your team through the next steps of the SBA loan process

“The Fast Track Assessment has drastically reduced the time our team spends on determining SBA eligibility. With their partnership, we’re able to promptly respond to borrowers and cut down time spent on ineligible applicants.”

Rachel Baldini

Vice President, Director of Lending First State Community Loan Fund

Learn More About Our Process

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